Support
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Our technical support team is here to help you with any technical or business issues related to Antom products. You can reach us through these channels:
Note: The following email addresses provide support for Antom global merchants. Service requests are only available for contracted merchants with Antom business/merchant account.
Antom Copilot
To chat with our online chatbot, log in to Antom Dashboard, and click the Antom Copilot icon in the upper left corner.
Email
Contact the specific business or technical support team relevant to your needs or to raise a service request. We will get back to you within 1 business day:
Antom Merchant Service business support
- Address: global.service@antom.com
- Working hours: 9:00-18:00, Monday-Sunday, UTC+8
Antom Merchant Service technical support
- Address: TechnicalService@antom.com
- Working hours: 24 hours, Monday-Sunday, UTC+8
Antom Merchant Service risk operation support
- Address: pub_antomriskmgmt@antom.com
- Working hours: 9:00-18:00, Monday-Friday, UTC+8

